Sunday, July 8, 2012

CS9037-KNOWLEDGE MANAGEMENT-B.E -CSE-COMPUTER SCIENCE AND ENGINEERING SEVENTH-VII SEMESTER 2008 REGULATION ANNA UNIVERSITY SYLLABUS



CSE Computer Science And Engineering VII-Seventh Semester Syllabus 2008 Regulation Anna University


AIM
This  course  is  intended  to  provide  undergraduate  students  a  perspective  on  how
Knowledge Management Systems can be built and its underlying technologies

OBJECTIVES
·    The  students  will  be  exposed  to  deep  knowledge  in  designing  a  knowledge management system.
·    Current trends in information technology such as electronic markets, digital library, E auction, E governance etc can be developed and deployed effectively using knowledge management issues.
·    KM strategies will improve future organizational structures.

UNIT I           KNOWLEDGE MANAGEMENT                                                                  9
KM Life Cycle Understanding Knowledge Knowledge, intelligence Experience Common Sense Cognition and KM Types of Knowledge Expert Knowledge Human Thinking and Learning.

UNIT II          KNOWLEDGE MANAGEMENT SYSTEM LIFE CYCLE                            9
Challenges in Building KM Systems Conventional Vrs KM System Life Cycle (KMSLS)
Knowledge Creation and Knowledge Architecture Nonakas Model of Knowledge
Creation and Transformation. Knowledge Architecture.

UNIT III         CAPTURING KNOWLEDGE                                                                       9
Evaluating the Expert Developing a Relationship with Experts – Fuzzy Reasoning and the Quality of Knowledge Knowledge Capturing Techniques, Brain Storming Protocol Analysis – Consensus Decision Making Repertory Grid- Concept Mapping Blackboarding.

UNIT IV        KNOWLEDGE CODIFICATION                                                                  9
Modes of Knowledge Conversion Codification Tools and Procedures Knowledge Developer’s Skill Sets System Testing and Deployment Knowledge Testing Approaches to Logical Testing, User Acceptance Testing KM System Deployment Issues User Training Post implementation.

UNIT V         KNOWLEDGE TRANSFER AND SHARING                                              9
Transfer Methods Role of the Internet Knowledge Transfer in e-world KM System Tools Neural Network Association Rules Classification Trees Data Mining and Business Intelligence Decision Making Architecture Data Management – Knowledge Management Protocols Managing Knowledge Workers.



TEXT BOOK:

TOTAL: 45 PERIODS

1.   Elias.M. Awad & Hassan M. Ghaziri Knowledge ManagementPearson Education
2003.

REFERENCES:
1.       Amrit Tiwana, Knowledge management toolkit, The practical techniques for building a knowledge management system”, Pearson Education, Second ed, 1999.
2.    KIMIZ  DALKIR,  Knowledge  management  in  theory  and  practices,  Elsevier
Publications, 2005.
3.    C.W. Holsapple, “Handbooks on Knowledge Management, International Handbooks
on Information Systems, Vol 1 and 2, 2003

7/08/2012 02:15:00 AM

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